Riverside Hotels with Laundry Facilities.Thank you to all staff that made this stay a comfortable and enjoyable. And would need the room super ventilated and to have an purifier in the room. What I would do in the future: -Call in advance inform them I have asthma. Ultimately the advice I was given was that smoking/non-smoking hotels generally have the smell of smoke throughout. They never made me feel as if I was aksing for too much or that I was being a bother. Sasha and the Manager (Male) Ismal? (sorry!) Were extremely professional and extremely helpful. This situation could have gone sour super fast. And they could try to remediate the issue) Long and behold, whatever they did to the room helped tremendously. (I must share that the manager did ask me if I was willing to stay. If it didn't fix the issue, they would work with me on an alternative. I did, and I then found out they had an air purifier and would place it in my room to fix the issue. They spoke with hotel and asked to speak to manager. I then contacted the 3rd party I used to book the hotel to move to another hotel. Housekeeping did offer to spray the room, which I denied as I did not want the smell to be masked.**** The first evening I struggled to breath in my room. *** I must note that I never asked the front desk for an air purifier. I went to home depot purchased an air purifier and purchased a filtered to place over the vent.

At that moment I realized the front desk did what they could.

When I exited on the new floor the cigarette smell seemed to be worse than before, when I entered the room the problem was the same, if not worse. I thanked him for his help and proceeded to the 2nd room.

I asked if the previous room and current room were non-smoking and they were/are. Sasha greeted me again and apologized for the matter and placed me in another room. I quickly called guest services and they suggested I come to the front desk. But when I waked into the room, the cigarette smoke (to me) was even stronger than the hallway. When I arrived to my floor it smelled like cigarettes (figured it would, as the hotel does allow smoking). There was no need! As Sasha was quick to check me in to my room and changed my room so I could face the city. At check in I informed sasha that I know I that I am checking in early and that I would be ok leaving my luggage in the car or front desk. I was aware the hotel was a smoking and nonsmoking hotel. For me it was vital, as I feel everything outside of NYC closes wayyyy too early. Booked the hotel because of location and the fact that there restaurants were open late.

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